From marketing assistance and customer support to HR management and online sales — murai integrates AI into every business, large or small.
What is murai?
Murai is an AI communication solution that helps businesses source and deliver queried information in a human-like and customizable form. Trained by the advanced language models of OpenAI’s ChatGPT, it gathers knowledge from provided and linked data, both in-house sources and external databases.
This way, murai helps brands elevate interaction with online visitors, deliver fast and accurate answers to teams and departments, generate marketing material, and boost sales.
When used right, this can be a wonderful tool delivering great value for users. With murai, we’re bringing AI technology to the desktop of every enterprise or organization to streamline their tedious knowledge-sourcing tasks with automation, self-learning, and human-like communication.
How does murai work?
Murai is an enterprise-grade solution that plugs into OpenAI algorithms. It channels their advanced features into a sleek dashboard for brands to create and train customized chatbot assistants in minutes, with zero lines of code
Businesses running multiple brands can create and manage different chatbots to cater to their individual needs. These scan through internal or external sources and deliver department-relevant data, enhanced marketing assistance, and more engaging customer support.
Murai is more than a chatbot — it’s a laboratory where all the linked information gets distilled and concentrated into accurate and fast replies via customizable chatbots.
Key Features of murai:
- Brand-trained: Information is sourced from uploaded materials to provide accurate answers.
- Customizable: Chatbot assistants are adjusted to each of multiple brands within a workspace and monitored to deliver optimal results.
- Collaborative: Multiple workspaces can be managed from one account, and multiple accounts can be connected to a single workspace.
- Analytical: A clear conversation history overview helps brands detect mishaps and tweak chatbot responses easily.
- Easy-to-use: Chatbots can be set up in minutes, with no coding needed, purely by linking the relevant data and training them for success.
- Cutting-edge: Powered by OpenAI, murai helps brands utilize the latest tech while removing its complexity.
Main Features of murai
Murai optimizes the way brands navigate internal data sources, boosts their performance, and cuts down unnecessary resources of manual work.
- Workspace for multiple brands: Chatbots can be managed from a single dashboard for various departments, brands, and purposes.
- Chatbot training: Linked data helps chatbots better understand the brand, products, and operations, providing more accurate answers.
- Adjustable knowledge base: Chatbots can be customized to either source information from the internal knowledge base or become conversational by sourcing replies from general ChatGPT learning.
- Multiple database integration: murai can be integrated into various legacy databases and information sources, such as CRM.
- Smart PDF importer: Uploaded PDF documents are automatically restructured to become optimal for AI learning.
Data Sourcing Across Industries and Departments
Where there’s data, there’s a use case for AI. Murai accelerates brands’ daily processes and optimizes their use of resources, both internal and external.
It can take on many roles in various scenarios, such as:
- Marketing assistant creating engaging copy and content
- Customer support providing fast and accurate replies
- Sales assistant generating more leads and nurturing them to closing
- Operations assistant sharing data with project teams and partners
- Community manager growing a startup’s or established brand’s fanbase
- HR assistant onboarding employees and sharing company guidelines
- Database organizer browsing internal documentation of large projects
- Knowledge base sourcing data from brand’s social media and blog posts
- And much more…
Murai serves a range of data-heavy industries, including fintech and traditional finance, IT, software and web development, law, government, and public services. Moreover, it brings added value to fields that require a more creative approach and user-focused services, such as e-commerce and retail.
Within these industries, various departments can enhance their operations by delegating the sourcing of information to AI. In product development and engineering, murai can gather relevant product data and respond to queries in seconds. In marketing and sales departments, it can help brands create content and reply to user questions faster compared to human assistants. AI-powered assistance further optimizes processes in divisions with large file bases, including legal and HR departments, helping them instantly share relevant documents with involved parties.
Bringing AI to Every Brand
Artificial intelligence has proven to be a game-changing technology when it comes to alleviating manual tasks, including data sourcing. ChatGPT, OpenAI’s powerhouse, has brought AI to every online user and shifted the way netizens utilize the technology in everyday interactions.
With murai, AI has entered the digital enterprise arena, allowing every brand to integrate it into daily operations and grow with it.
It has been proven time and time again — only those who acknowledge the potential of advanced technologies and turn them into an integral part of their business gain an edge in the market. And the AI era is no different.
By Klemen Peternel