Client Overview: Zymzo

Tourism

Zymzo is a Slovenian-based digital platform designed to streamline the management of short-term rental properties. It offers a comprehensive solution for property owners, guests, and cleaning staff, aiming to simplify operations and enhance the rental experience. With a focus on automation and user-friendly interfaces, Zymzo addresses the complexities of property management in the hospitality industry.

Website: https://zymzo-host.com/

The Challenge

Developing an Integrated Multi-User Platform

Zymzo sought to create a cohesive system that would cater to the distinct needs of property owners, guests, and cleaning personnel. The primary objectives included:

Unified Access: Developing web and mobile applications that provide seamless access and functionality for all user types.
Automation: Implementing features to automate check-ins, guest registrations, and communication between stakeholders.
Real-Time Updates: Ensuring that any changes made by property owners are instantly reflected across the platform for guests and staff

To achieve these goals, Zymzo partnered with Kalmia, leveraging their expertise in development.

Our Solution

Development solutions by Kalmia

Kalmia undertook the comprehensive development of Zymzo’s platform, delivering tailored solutions for each user group:

01 Guest Application

Digital Check-In: Guests can complete the check-in process remotely, reducing wait times and enhancing convenience.
Comprehensive Information Access: The app provides detailed house manuals, Wi-Fi credentials, and appliance guides, eliminating the need to search through listings.
Service Booking: Guests can book additional services directly through the app, streamlining the process and enhancing their stay.
Secure Payments: Integration with industry-standard credit card processing services ensures secure transactions.

02 Owner Application

Booking Management: Owners have access to a clear and intuitive calendar displaying all bookings and their statuses.
Automated Communication: The platform automates interactions with guests, simplifying troubleshooting and enhancing responsiveness.
Access Control: Unregistered guests are prevented from entering the accommodation, mitigating potential fines and security concerns.
Real-Time Data Updates: Owners can modify data on the go, with changes immediately visible to upcoming guests.

03 Cleaner Application

Task Management: Cleaning staff receive real-time notifications and updates regarding their tasks, ensuring timely and efficient service.
Communication: The platform facilitates seamless communication between owners and cleaning personnel, reducing misunderstandings and delays.

Technology Stack

Kalmia employed a robust and scalable technology stack to develop Zymzo’s platform

Frontend

Vue.js was utilized for building responsive and dynamic user interfaces.

Mobile Development

Apache Cordova enabled the creation of cross-platform mobile applications, ensuring consistency across devices.

Backend

While the backend was managed by the client, Kalmia ensured seamless integration and communication between the frontend and backend systems.

Infrastructure

Inocic was employed to manage the infrastructure, providing a reliable and secure environment for the applications.

Results and Impact

The collaboration between Zymzo and Kalmia resulted in a robust platform that significantly enhances the property rental experience:

Increased Efficiency: Automation of key processes reduced manual workload for property owners and staff.
Enhanced Guest Experience: Guests benefited from streamlined check-ins and easy access to essential information and services.
Improved Communication: Real-time updates and automated messaging facilitated better coordination among all parties involved.

The platform's effectiveness is reflected in its adoption and positive user feedback, positioning Zymzo as a leading solution in the property management sector.

Conclusion

Through strategic collaboration and full-stack development, Kalmia successfully delivered a comprehensive platform that addresses the multifaceted needs of property management. Zymzo now stands as a testament to how technology can revolutionize the rental experience for owners, guests, and service providers alike.

Our expertise helps companies optimize processes, boost efficiency, and unlock the value of their data to drive long-term growth.